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智能家庭医生签约服务
- 2022-08-26
- //qdclab.com/ 原创
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By using Internet technology and relying on the general family doctors team in the jurisdiction, the family doctors service in the whole process of mobile signing, intelligent performance and performance evaluation is provided to the residents in the jurisdiction. The family doctors team is empowered by the health management platform to improve the service ability, service efficiency and service quality of the family doctors.
家庭医生签约服务管理系统
Family doctor contract service management system
(一)家庭医生签约服务资源管理
(1) Resource management of contracted services of family doctors
经开区家庭医生签约实行“1+n”组合签约的模式,即家庭医生与居民签约时可选择一个家庭医生以及与该家庭医生建立的技术协作的多个团队医生,包括医联体上级医院的专科医师、健康管理师、心理咨询师、社区护理人员等,为居民提供具有信任度、吸引力的、服务能力强大的团队服务。“1+n”组合签约资源即是家庭医生签约服务资源。
The "1 + n" combination contract mode is adopted for the contract signing of family doctors in the economic development zone, that is, when the family doctors sign a contract with the residents, they can select a family doctor and a number of team doctors who have established technical cooperation with the family doctors, including specialists, health managers, psychological consultants, community nurses, etc. of the higher-level hospitals of the Medical Union, so as to provide the residents with team services with trust, attraction and strong service ability. The "1 + n" combination signing resources are the family doctor signing service resources.
家庭医生签约服务资源管理由市卫生健康委家庭医生签约服务管理人员、或者各区卫生计生委家庭医生签约服务管理人员统一管理,在登录系统后由具有管理权限的用户操作。
The management of the contracted service resources of family doctors is managed by the contracted service management personnel of family doctors of the municipal health and health commission or the contracted service management personnel of family doctors of the health and Family Planning Commission of each district. After logging into the system, it is operated by users with management authority.
(二)家庭医生签约服务信息管理系统小程序客户端
(2) Family doctor contract service information management system applet client
家庭医生签约服务信息管理系统小程序客户端是无锡市家庭医生签约服务信息管理的家庭医生移动应用客户端。该系统的建立是为了方便家庭医生完成现场电子化签约、下社区、居家提供移动服务时使用。小程序客户端支持家庭医生签约服务信息管理系统服务平台中家庭医生的所有功能,
The small program client of the family doctor signing service information management system is the family doctor mobile application client of Wuxi family doctor signing service information management. The system is established to facilitate family doctors to complete on-site electronic contract signing, go to the community and provide mobile services at home. The applet client supports all functions of family doctors in the service platform of the family doctor signing service information management system,
(三)签约居民服务小程序客户端
(3) Signed resident service applet client
签约居民服务小程序客户端是无锡市家庭医生签约服务信息管理的居民移动应用客户端。该系统的建立是为了方便家庭医生与签约居民的交流,为信息咨询、互动交流、患者反馈、健康管理等提供便利。签约居民服务小程序客户端将不再单独建设,由医疗协同服务平台规划内容建设,本方案提供建设要求。
The contracted resident service applet client is a resident mobile application client of Wuxi family doctor contracted service information management. The system is established to facilitate the communication between family doctors and contracted residents, and provide convenience for information consultation, interactive communication, patient feedback, health management, etc. The contracted resident service applet client will no longer be built separately, and the content construction will be planned by the medical collaborative service platform. This plan provides the construction requirements.
(四)服务流程架构
(4) Service process architecture
(1)在线签约
(1) Online signing
通过手机小程序进行在线签约,签约后信息会通过无锡市现有的区域卫生信息化系统,将信息流转现有的公卫系统中。
The online contract is signed through the mobile phone applet. After signing the contract, the information will be transferred to the existing public health system through the existing regional health information system in Wuxi.
(2)服务选择
(2) Service selection
支持签约时在线选择家庭医生服务团队、在线选择相关的服务内容。
Support online selection of family doctor service team and online selection of relevant service content when signing a contract.
(3)服务考核
(3) Service assessment
根据签约及服务的选择,卫生主管部门对家庭医生团队开展绩效考核。
According to the contract signing and service selection, the competent health department will conduct performance assessment on the family doctor team.
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