医患互动管理平台系统的组成介绍

System design requirements:

为了能够更好的帮助医院客服部门、临床科室实现信息化的随访工作，大量门诊患者、住院患者的随访问题，同时提高临床科研管理信息，提高统计效率和准确度，医院需要建设一套完善的患者随访平台，将医院各科室相关随访工作进行统一管理并实现所需的各项业务功能。

In order to better assist hospital customer service departments and clinical departments in achieving information-based follow-up work, solve the follow-up problems of a large number of outpatient and inpatient patients, improve clinical research management information, improve statistical efficiency and accuracy, the hospital needs to build a comprehensive patient follow-up platform, unify the management of related follow-up work in various departments of the hospital, and achieve the required business functions.

主要应用范围包括：医院随访中心、客服部门、相关临床科室、党办部门等。

The main application scope includes: hospital follow-up centers, customer service departments, relevant clinical departments, party office departments, etc.

医患互动管理平台（HIM），是一套医院管理维系患者的信息化平台，让医院轻松实现：患者满意、政府满意、社会满意，不断提升医院管理，提升医技水平。同时让患者充分认识医院、了解医院、忠实于医院；亦能让医院及时、、客观的听到患者的声音。

The doctor-patient interaction management platform (HIM) is an information-based platform for hospital management and maintenance of patients, allowing hospitals to easily achieve patient satisfaction, government satisfaction, and social satisfaction, continuously improving hospital management and medical technology level. At the same time, let patients fully understand the hospital, understand the hospital, and be loyal to the hospital; It can also enable hospitals to hear patients' voices in a timely, comprehensive, and objective manner.

系统总体架构：

Overall system architecture:

医院部署一台Tomcat服务器管理， 采用MS SQLServer 数据库，作为整个系统的主服务器。 开发语言采用JDK开发平台，JAVA虚拟机，稳定，可跨平台，具有良好的可扩展性和性。

The hospital deploys a Tomcat server for management, using MS SQLServer database as the main server of the entire system. The development language adopts the JDK development platform, the latest JAVA virtual machine, which is secure, stable, cross platform, and has good scalability and security.

系统采用BS架构，兼容64位、32位操作系统，客户端免安装，浏览器访问系统，方便快捷。使用人员客户端只需要通过IE浏览器（版本为 8.0以上），输入用户名/密码登陆使用系统。用户权限通过管理员授权获得。

The system adopts BS architecture and is compatible with 64-bit and 32-bit operating systems. The client is free of installation, and the browser accesses the system conveniently and quickly. The user client only needs to log in to the system through the IE browser (version 8.0 or above) and enter a username/password. User permissions are obtained through administrator authorization.

管理中心

Management Center

服务器支撑系统

Server Support System

Tomcat服务器管理

Tomcat Server Management

占用系统资源小，良好的可扩展性和性。

Small footprint of system resources, good scalability and security.

JDK开发平台

JDK development platform

JAVA虚拟机，稳定，可跨平台，具有良好的可扩展性和性。

The latest JAVA virtual machine is secure, stable, cross platform, and has good scalability and security.

BS架构

BS architecture

兼容64位、32位操作系统，客户端免安装，浏览器访问系统，方便快捷

Compatible with 64-bit and 32-bit operating systems, client installation free, browser access to the system, convenient and fast

患者管理

Patient management

不可编辑患者管理

Non editable patient management

包含门诊患者、住院患者管理，可按条件查询患者、病案首页信息、诊断信息等，对查询的患者不能进行修改删除

Including outpatient and inpatient management, patients, medical record homepage information, diagnostic information, etc. can be queried according to conditions. Queried patients cannot be modified or deleted

可编辑患者管理

Editable Patient Management

包含门诊患者、住院患者管理，可按条件查询患者、病案首页信息、诊断信息等，对查询的患者可进行修改删除

Including outpatient and inpatient management, patients, medical record homepage information, diagnostic information, etc. can be queried according to conditions, and the queried patients can be modified or deleted

在院患者查询

In-hospital patient inquiry

连接HIS住院患者接口，实时查询在院患者基本信息

Connect to the HIS inpatient interface to query basic information of hospitalized patients in real-time

医院管理

hospital management 

科室管理

Department Management

可查询、增加、删除、修改科室信息；编辑专科标志；编辑科室代码、科室描述

Can query, add, delete, and modify department information; Edit specialized logo; Edit department code and department description

人员管理

Personnel management

可查询、增加、删除、修改医生、护士、其他人员的基本信息；可批量导入人员信息

Can query, add, delete, and modify the basic information of doctors, nurses, and other personnel; Can batch import personnel information

数据接口

data interface 

手动导入

Manual import

定制开发手动导入接口，将txt、Excel格式患者信息批量导入

Customized development of manual import interface to batch import patient information in txt and Excel formats

自动导入

Automatic import

支持HIS系统、病案首页等将门诊、住院患者信息定时自动导入

Support HIS system, medical record homepage, etc. to automatically import outpatient and inpatient information on a regular basis

系统维护

system maintenance

质量随访模板设计

Design of quality follow-up template

增加、删除随访模板信息；自定义项目列数、项目行数、列标题行数、行标题列数；设置默认上次查询出患者信息

Add or delete follow-up template information; Customize the number of project columns, project lines, column label question lines, and row title columns; Set default patient information found last time

病种随访模板设计

Design of disease follow-up template

增加、删除单病种随访模板信息；自定义项目列数、项目行数、列标题行数、行标题列数；设置默认上次查询出患者信息

Add or delete single disease follow-up template information; Customize the number of project columns, project lines, column label question lines, and row title columns; Set default patient information found last time

随访记录分类管理

Classification management of follow-up records

包含：表扬、建议、投诉、意见、咨询、其它等；可增加、修改、删除

Including: praise, suggestions, complaints, opinions, consultations, others, etc; Can be added, modified, or deleted

病人查询权限设置

Patient query permission settings

设置随访人员查询条件；查询项包含：姓名、出院日期、诊断、病人类型等；

Set query criteria for follow-up personnel; The query items include: name, discharge date, diagnosis, patient type, etc;

病人查询项维护

Patient query item maintenance

查询、增加、删除、修改病人查询项目

Query, add, delete, and modify patient query items

质量模板列表管理

Quality Template List Management

查询、增加、删除、修改模板；模板说明；复制模板

Query, add, delete, and modify templates; Template description; Copy Template

病种模板列表管理

Disease Template List Management

查询、增加、删除、修改模板；模板说明；复制模板

Query, add, delete, and modify templates; Template description; Copy Template

模板项目类型管理

Template Project Type Management

查询、增加、修改随访模板；设置选项数量；设置选项类型：选择、下拉选择、多选、单选、数字、文本、时间、日期时间；选项内容输入

Query, add, and modify follow-up templates; Set the number of options; Set option types: selection, drop-down selection, multiple selection, single selection, number, text, time, date and time; Option content input

电话拨号设置管理

Phone dialing settings management

随访语音设置：设置拨号前缀、语音服务器、通道号；自动语音随访设置：设置有效拨号时段；拨号参数设置：呼出次数、呼出间隔、自动呼叫前缀、本地区号设置、是否允许长途

Follow up voice settings: Set dialing prefix, voice server, and channel number; Automatic voice follow-up settings: Set effective dialing time period; Dialing parameter settings: maximum number of outgoing calls, interval between outgoing calls, automatic call prefix, local area code settings, whether long-distance calls are allowed

自动语音随访管理

Automatic voice follow-up management

提供自动语音呼叫，自动播放随访录音，通过电话语音按键反馈随访结果，如无按键反馈则默认随访满意，如有按键反馈可通过人工再次随访获取详细随访内容，可减轻随访人员工作量，但提高随访效率

Provide automatic voice calls, automatically play follow-up recordings, and provide feedback on follow-up results through telephone voice buttons. If there is no button feedback, it is assumed that the follow-up is satisfactory. If there is button feedback, detailed follow-up content can be obtained through manual follow-up, which can reduce the workload of follow-up personnel but improve follow-up efficiency

电话簿管理

Phone book management

查询、增加、删除、修改电话簿内容；增加、修改电话簿分组

Search, add, delete, and modify phone book content; Adding or modifying phone book groups

常用短语维护

Common Phrase Maintenance

增加、删除、修改常用短语，目前已包含多个病种：糖尿病、肿瘤、心脑血管、肾病、高血压、手术

Add, delete, and modify common phrases, which currently include multiple diseases: diabetes, tumor, cardiovascular and cerebrovascular diseases, kidney disease, hypertension, and surgery

短信设置

SMS settings

定制开发短信平台接口，院方提供三网合一（移动、联通、电信）的短信平台，为医院分配专属短信账号设置SIM卡服务号；设置短信猫连接口

Customized development of SMS platform interface, the hospital provides a three in one SMS platform (mobile, China Unicom, and telecommunications), and assigns exclusive SMS accounts to hospitals to set up SIM card service numbers; Set up SMS cat connection port

健康宣教知识库管理

Health education knowledge base management

慢病科普管理

Chronic Disease Popularization Management

已包含糖尿病、肿瘤、心脑血管、肾病、高血压上百条科普

It has included more than 100 popular science articles on diabetes, tumor, cardio cerebrovascular disease, kidney disease and hypertension

知识库维护

Knowledge base maintenance

提供新增和维护功能，用户可自己维护包含：单病种、急救知识库、疾病库、药品库等内容

Provide new and maintenance functions, and users can maintain their own content including: single disease, emergency knowledge base, disease library, drug library, etc

呼叫管理

Call Management

电话录音

Telephone recording

支持通话录音与通话记录的长期保存存档，并可随时调取播放

Supports long-term storage and archiving of call recordings and call records, and can be accessed and played at any time

通话管理

call management 

支持后台实时记录通话内容并关联随访或满意度调查记录

Support real-time recording of call content in the background and association with follow-up or satisfaction survey records

一键呼叫

One click call

提供按钮式的电话拨打功能，通过电话端点击按钮，即可发起随访，满意度调查电话；主叫号码显示与语音盒对接座机号码一致

Provide a button style phone call function, click the button on the phone end to initiate follow-up and satisfaction survey calls; The display of the calling number is consistent with the landline number connected to the voice box

来电管理

Call Manager 

当患者呼入时，系统实现来电弹屏，可关联患者的历次就诊记录，可快速进行任务办理。

When a patient calls in, the system achieves a pop-up screen for incoming calls, which can be associated with the patient's previous medical records and quickly process tasks.

权限管理

Permission management

角色管理

Role Management

根据业务岗位的不同，系统进行不同角色管理，为用户提供相应角色

According to different business positions, the system manages different roles and provides corresponding roles for users

模块管理

Module Management

系统根据业务功能的划分，实行模块管理

The system implements module management based on the division of business functions

模块授权

Module Authorization

为业务功能角色进行模块划分，以实现角色管理相应的多个功能模块

Divide business functional roles into modules to achieve multiple functional modules corresponding to role management

角色授权

Role Authorization

为不同用户分配相应的角色，使用户登录系统只能操作角色对应的功能模块

Assign corresponding roles to different users, so that users can only operate the functional modules corresponding to the roles when logging into the system

个人首页管理

Personal homepage management

设置常用模块

Set common modules

出院患者满意度随访

Satisfaction follow-up of discharged patients

设置随访业务模块快捷键首页显示

Set the shortcut key display on the homepage of the follow-up business module

随访统计查询

Follow up Statistics Query

设置统计查询模块快捷键首页显示

Set the shortcut key display on the homepage of the statistics query module

账号管理

account management

密码修改

Password modification

可随时修改个人登录密码，保障性

Personal login password can be modified at any time to ensure security

电话随访

Telephone follow-up

随访操作管理

Follow up operation management

一键呼叫

One click call

可一键完成：市话、长途、录音、挂断、停止等操作

Can be completed with one click: local calls, long-distance calls, recording, hanging up, stopping, and other operations

来电信息

Incoming call information

外线呼入时显示对应的患者信息

Display corresponding patient information when external calls are made

患者过滤管理

Patient filtering management

可设置是否开启自动过滤选项，包括：死亡患者、频繁就诊、联系方式无效等。

You can set whether to enable automatic filtering options, including: dead patients, frequent visits, invalid contact information, etc.

随访患者列表

List of follow-up patients

按条件查询待随访患者列表；一键显示：诊疗信息、历史随访记录、未随访患者列表、随访成功列表、随访未成功列表、科室患者列表

Query the list of patients to be followed up according to conditions; One click display: diagnosis and treatment information, historical follow-up records, list of non follow-up patients, list of successful follow-up, list of unsuccessful follow-up, and list of department patients

拨号电话选择

Dial-up Phone Selection

可选择：家庭电话、单位电话 进行拨号

Optional: home phone, work phone for dialing

随访成功设置

Follow up successfully set

标记随访结果，便于统计工作量，包括：成功、占线、拒绝、放弃、错号、空号、无人接听

Mark follow-up results for easy workload statistics, including success, busy line, rejection, abandonment, wrong number, empty number, and no one answering

总体感受

Overall feeling

标记随访总体感受，便于统计总体满意度，包括：满意、较满意、非常满意、不满意

Mark the overall feeling of follow-up for the convenience of calculating overall satisfaction, including: satisfied, relatively satisfied, very satisfied, and dissatisfied

记录分类

Record classification

标记随访类型，便于分类统计，包括：表扬、建议、投诉、意见、咨询、其它

Mark follow-up types for easy classification and statistics, including praise, suggestions, complaints, opinions, consultations, and others

评价科室

Evaluation department

标记患者所评价的科室

Mark the department evaluated by the patient

随访记录

Follow up records

随访人员文字记录患者反馈信息

Follow-up personnel record patient feedback information in writing

服务质量随访

Service quality follow-up

出院病人满意度随访

Satisfaction follow-up of discharged patients

包含：对医生的服务态度、对医院的医疗质量、医务人员与您的沟通、您满意的医生是谁、您对医院有什么意见建议 等30项

Including: 30 items, including service attitude towards doctors, medical quality of the hospital, communication between medical staff and you, who is your most satisfied doctor, and what opinions and suggestions do you have for the hospital

门诊病人满意度随访

Outpatient satisfaction follow-up

包含：就诊医生诊疗技术、B超检查能告知相关资讯、放射检查能告知相关资讯、化验室检查告知相关资讯、药师讲解用药方法及注意事项、等候时间适当、就诊医生服务态度满意程度、药房人员服务态度满意程度  等26项

Including: 26 items, including the diagnosis and treatment skills of the visiting doctor, the ability to inform relevant information through B-ultrasound examination, the ability to inform relevant information through radiation examination, the ability to inform relevant information through laboratory examination, the pharmacist's explanation of medication methods and precautions, appropriate waiting time, satisfaction with the service attitude of the visiting doctor, and satisfaction with the service attitude of the pharmacy staff

医疗质量随访

Medical quality follow-up

分为：商品服务、人员服务、环境服务三项，包含：医生诊疗技术、护士护理技术、医技检查质量满意程度、后勤保障满意程度、医生服务态度、护士服务态度、医技人员服务态度、病房及卫浴设备清洁程度、病房及周围环境安静程度 等26项

It is divided into three categories: commodity services, personnel services, and environmental services, including 26 items: doctor's diagnosis and treatment skills, nurse's nursing skills, satisfaction with medical examination quality, satisfaction with logistics support, doctor's service attitude, nurse's service attitude, medical technician's service attitude, cleanliness of ward and bathroom equipment, and quietness of ward and surrounding environment

医技质量随访

Medical technology quality follow-up

包含：科主任医疗技术和服务态度、技师医疗技术和服务态度、窗口技师服务态度、技师对您的关爱度 、您对该科人员的整体感觉 、您对检查过程是否满意 、您对结果回报时间是否满意 、您对该科工作效率是否满意 、检查时医务人员是否让您用现金购买材料？ 等15项

Including: the medical technology and service attitude of the department director, the medical technology and service attitude of the technician, the service attitude of the window technician, the technician's care for you, your overall feeling of the department's personnel, whether you are satisfied with the examination process, whether you are satisfied with the result return time, whether you are satisfied with the department's work efficiency, and whether the medical staff allows you to purchase materials with cash during the examination? Wait for 15 items

护理满意度随访

Nursing satisfaction follow-up

包含：当您入院到病房时、护士对您的接待、您对病区的修养环境、您对护士的答疑解惑、对护士长的服务态度、对护士的服务态度、对护士的穿刺技术、当您出院时，护士是否主动说明出院后的注意事项 等11项

Including: 11 items: when you enter the ward, the nurse's reception for you, your cultivation environment for the ward, your Q&A with the nurse, your service attitude towards the head nurse, your service attitude towards the nurse, your puncture technique towards the nurse, and whether the nurse actively explains the precautions after discharge when you are discharged

单病种质控服务随访

Single disease quality control service follow-up

包含：入住病房时护士是否以口头形式或书面形式主动向您介绍住院环境和注意事项 、医生诊断后是否主动告知您的方案、预期结果及预计费用 、您对医院住院病房与床单的清洁、舒适程度的评价 、您对医院住院病房的生活环境方便程度的评价 、您对医院住院病房提供的膳食满意程度的评价 、您经过本次后对病痛减轻与生活质量改善程度的评价  等8项

Including: whether the nurse actively introduces the hospitalization environment and precautions to you in oral or written form when checking into the ward, whether the doctor proactively informs you of the treatment plan after diagnosis, expected results and estimated costs, your evaluation of the cleanliness and comfort of the hospital's inpatient ward and bed sheets, your evaluation of the convenience of the living environment in the hospital's inpatient ward, your evaluation of the satisfaction with the meals provided by the hospital's inpatient ward Your evaluation of pain relief and improvement in quality of life after this treatment, including 8 items

食堂服务质量满意度

Satisfaction with canteen service quality

包含：您住院期间在医院食堂订餐吗 ？、您认为配餐员的个人卫生及着装 、您对病房配餐员的服务感觉如何 、食堂对病房所预订饭菜的及时配送情况 、您觉得食堂饭菜营养搭配如何 、您觉得食堂的饭菜如何   等19项

Including: Did you book meals in the hospital cafeteria during your hospitalization What do you think of the personal hygiene and attire of the catering staff, how do you feel about the service provided by the ward catering staff, the timely delivery of meals booked in the ward by the cafeteria, how do you feel about the nutritional balance of the cafeteria meals, and what do you think about the prices of the cafeteria meals

三级随访

Level 3 follow-up

包含一级科室人员随访、二级随访中心随访、三级科主任抽查随访

Including first-level department staff follow-up, second-level follow-up center follow-up, and three-level department director spot check follow-up

随访计划

Follow up Plan

制定随访计划安排

Develop follow-up plan arrangements

单病种随访

Single disease follow-up

心内科随访

Cardiology follow-up

包含：冠脉介入患者随访、高血压随访、肾病综合征病人随访  随访项目约68项

Including approximately 68 follow-up items for patients undergoing coronary intervention therapy, hypertension, and nephrotic syndrome

耳鼻喉科随访

Otolaryngology follow-up

包含：鼻中隔偏曲、鼻内镜下评价、鼻炎鼻窦炎、呼吸道乳头状瘤 随访项目超过100项

Including over 100 follow-up items for nasal septum deviation, endoscopic evaluation, rhinitis, sinusitis, and respiratory papilloma

普外科随访

General surgical follow-up

包含：结肠多发息肉、胆囊息肉 随访项目约26项

Including: About 26 follow-up projects for multiple polyps of the colon and gallbladder

妇产医院随访

Obstetrics and Gynecology Hospital Follow up

包含：门诊客人回访、未就诊参观客户回访、已就诊参观客户回访、妇科出院客人回访、产科出院客人随访、产科出院客人回访二、产科出院客人回访三 等100多项

Including more than 100 follow-up visits for outpatient clients, clients who have not visited, clients who have visited, clients who have visited, clients who have been discharged from gynecology, clients who have been discharged from obstetrics, clients who have been discharged from obstetrics, clients who have been discharged from obstetrics, clients who have been discharged from obstetrics, clients who have been discharged from obstetrics, and clients who have been discharged from obstetrics

流产后关爱随访

Care and follow-up after miscarriage

包含：流产关爱服务咨询登记、流产关爱服务随访、流产关爱服务3个月随访、流产关爱服务6个月随访、流产关爱服务12个月随访 等70项

Including: 70 items including consultation and registration of abortion care services, first follow-up of abortion care services, 3-month follow-up of abortion care services, 6-month follow-up of abortion care services, and 12-month follow-up of abortion care services

4

four

问卷随访

Questionnaire follow-up

调查问卷

Survey questionnaire

常用问卷表管理

Common questionnaire management

包含：医技问卷表、临床问卷表、护理问卷表、食堂伙食问卷表、机关职能科室满意度调查表、住院患者调查问卷表、门急诊科室满意度评价表、麻醉科/ICU科室满意度评价表、辅诊科室满意度评价表、食堂服务质量满意度问卷（员工版和患者版）

Including: Medical Technology Questionnaire, Clinical Questionnaire, Nursing Questionnaire, Canteen Meal Questionnaire, Functional Department Satisfaction Questionnaire, Inpatient Survey Questionnaire, Outpatient and Emergency Department Satisfaction Evaluation Form, Anesthesiology/ICU Department Satisfaction Evaluation Form, Auxiliary Diagnosis Department Satisfaction Evaluation Form, Canteen Service Quality Satisfaction Questionnaire (Employee and Patient versions)

医德考评

Medical ethics evaluation

医德医风管理

Medical ethics and style management

医德医风日常管理信息化

Informationization of daily management of medical ethics and style

包含：投诉登记管理、退换红包管理、锦旗表扬信管理、征求意见建议管理、奖励信息管理

Including: complaint registration management, red envelope return and exchange management, banner commendation letter management, soliciting opinions and suggestions management, reward information management

医德积分考评标准

Evaluation criteria for medical ethics points

考评内容维护

Maintenance of evaluation content

医德积分考评项目维护，建立标准医德积分考评项目库（医务人员和非医务人员），设定项目分值及医德积分计算方法

Maintain medical ethics point evaluation projects, establish a standard medical ethics point evaluation project library (for medical and non medical personnel), set project scores and calculation methods for medical ethics points

医务人员医德积分卡

Medical Ethics Scorecard for Medical Personnel

医务人员医德积分月卡/年卡

Medical ethics points monthly/annual card for medical staff

医务人员医德积分考评，系统自动生成医德积分月卡和年卡，科主任进行加减评分提交，上级部门进行审核调整形成终个人医德积分卡，为医德医风评比或工作绩效提供数据

Medical ethics point evaluation for medical personnel. The system automatically generates monthly and annual medical ethics point cards. The department director submits the scores based on addition or subtraction, and the superior department reviews and adjusts them to form the final personal medical ethics point card, providing data for medical ethics and medical conduct evaluation or work performance

非医务人员医德积分卡

Medical Ethics Scorecard for Non Medical Personnel

非医务人员医德积分月卡/年卡

Monthly/Annual Medical Ethics Points Card for Non Medical Personnel

非医务人员医德积分考评，系统自动生成非医务人员积分月卡和年卡，科主任进行加减评分提交，上级部门进行审核调整形成终个人医德积分卡，为医德医风评比或工作绩效提供数据

The system automatically generates monthly and annual points cards for non medical personnel in the evaluation of medical ethics points. The department director submits the scores based on addition or subtraction, and the superior department reviews and adjusts them to form the final personal medical ethics point card, providing data for medical ethics and medical conduct evaluation or work performance

医德考评汇总统计

Summary and Statistics of Medical Ethics Evaluation

医德报表生成

Medical ethics report generation

包括医德积分考评汇总表、医德积分平均分统计、年终考评汇总统计等医德考评统计

Including medical ethics evaluation summary table, average medical ethics score statistics, year-end evaluation summary statistics, and other medical ethics evaluation statistics

短信平台

SMS platform

短信发送管理

SMS sending management

患者短信

Patient SMS

按查询项、逻辑关系、关键词等查询患者人群；编辑短信内容发送；常用短语中选择发送

Query the patient population by query items, logical relationships, keywords, etc; Edit and send SMS content; Select Send from Common Phrases

生日祝福

Birthday greetings

自动、手动发送当天生日的出院患者；设置定时发送时间；编辑生日短信内容

Automatically and manually send discharged patients on the same day's birthday; Set the scheduled sending time; Edit birthday message content

出院问候

Discharge greetings

自动、手动发送当天出院的患者；设置定时发送时间；设置出院几天问候；编辑出院问候内容

Automatically and manually send patients discharged on the same day; Set the scheduled sending time; Set a few days of greeting after discharge; Edit discharge greeting content

节日问候

Festival greetings

查询、增加、删除、修改节日信息；编辑不同节日问候内容；设置短信接收患者分类，不同节日精准发送不同患者人群

Query, add, delete, and modify holiday information; Edit different holiday greetings content; Set up patient classification for SMS reception, and accurately send different patient groups for different holidays

预约患者短信管理

Appointment Patient SMS Management

预约短信管理

Appointment SMS Management

设置需预约短信的病人查询条件，设置预约短信发送时间和短信内容，并提供取消短信预约功能

Set the query criteria for patients who need to make appointments via SMS, set the sending time and content of appointment SMS, and provide the function of canceling SMS appointments

挂号患者短信管理

SMS management for registered patients

发送挂号信息

Sending registration information

可手动或定时发送患者的挂号信息

Can manually or regularly send patient registration information

短信查询

SMS query

发送状态查询

Send Status Query

可查询发送短信状态，如成功发送、发送失败等

Can query the status of sending SMS messages, such as successful sending, failed sending, etc

再次发送设置

Resend Settings

对发送失败的用户可点击再次发送

Users who have failed to send can click to send again

取消发送

Cancel sending

排队发送中可取消发送

Queued sending can be canceled

微信平台

WeChat platform

微信平台对接

WeChat platform docking

微信

WeChat